Storyous Integration with VEXiON cards: An Automatic Loyalty Program at the Register

Connecting VEXiON cards with Storyous POS enables a fully automatic loyalty program. The customer scans the card from their phone, the system adds stamps or points, applies discounts, and updates the card. Staff doesn't have to enter anything — processing takes 1–3 seconds.

• Processing in 1–3 seconds
• 100% automatic, no manual work
• Works across all locations
• Four card types (stamps, points, discounts, gift cards)
• Setup in 15–20 minutes

Updated: January 2026

• New: Full integration with the Storyous POS system
• Support: Stamp, points, discount, and gift cards
• Availability: All locations on a single loyalty program

What Is the Storyous Integration and Why Do You Need It?

Storyous is one of the most popular POS systems for the hospitality segment in Slovakia and the Czech Republic. It's used by hundreds of cafés, restaurants, bars, and fast-food spots. If you're one of them, you can now connect your register to a modern digital loyalty program.

You know the scene: the customer is at the counter and you ask if they have a loyalty card. They start rummaging through their wallet, digging in their bag, and finally say: "I left it at home." Or they pull it out but it's so worn that you can't even see how many stamps it has. Then you manually count whether they're owed a free coffee while a line of impatient customers forms behind them.

With the VEXiON cards + Storyous connection, all of that disappears. The customer simply opens Apple Wallet or Google Pay on their phone and shows a QR code. You scan it directly on the Storyous register. And the system handles the rest.

It automatically credits stamps based on what the customer ordered. If they're owed a reward, it offers one. If they have a discount, it applies it. And it instantly updates the card on the customer's phone. The whole thing takes 1–3 seconds and you don't have any extra work at all.

Key takeaway

• Storyous is a popular POS system for hospitality in Slovakia
• The integration eliminates manual stamp counting
• The customer always has the card on their phone and can't forget it

How Exactly Does Processing at the Register Work?

The whole process is designed to be as simple as possible for both staff and customers. You don't need any special devices or long training. If you know how to use a Storyous register, you'll manage the VEXiON integration too.

Step by Step: What Happens at Payment

Step 1: Create the order on the Storyous register exactly as you do today. Add the coffee, the croissant, whatever the customer ordered.

Step 2: When the customer is about to pay, ask about their loyalty card. If they have one, they open Apple Wallet or Google Pay and show the QR code on their phone's screen.

Step 3: Scan the QR code with the scanner connected to the Storyous register or with the camera of the mobile server device. This takes literally one second.

Step 4: The Storyous screen instantly displays everything you need to know:

• The customer's name (e.g. "Peter Novák")
• Current number of stamps or points (e.g. "8 of 10 stamps")
• What they'll earn on this purchase (e.g. "+2 stamps")
• Whether they're owed a reward (e.g. "Can claim a free coffee")

Step 5: If the customer is owed a reward, you can apply it with one click. If they don't want to use it right now, just continue.

Step 6: The customer pays as usual — card, cash, whatever they prefer.

Step 7: Once payment completes, their digital card on the phone updates automatically. They see the new stamp count, the new point balance, everything in real time.

The Dotykačka integration, which is also widely used in Slovakia, works the same way. Same principle — automation and simplicity.

Key takeaway

• The entire process takes 1–3 seconds
• Staff just scan the code and confirm the payment
• The card on the phone updates instantly after payment

Four Card Types for Different Businesses

With the Storyous integration you can run four different types of loyalty cards. Each type suits a different business model and strategy. Pick the one that fits your operation best.

1. Stamp Card — The Classic That Works

The stamp card is the simplest and most understandable type of loyalty program. Customers know it and understand it. The principle is simple: for each purchase the customer earns a stamp, and once they've collected the set number, they get a reward.

Real-world example: You run a café and set up the program "10 coffees = 1 coffee free". The customer comes in, gets a cappuccino, earns one stamp. They come again, order a latte, now at two stamps. And so on. When they reach ten, the eleventh coffee is free.

The system tracks everything automatically. You don't have to count; the customer doesn't have to carry a paper card. It's all on their phone and it all runs itself.

You can also set different rules for different products. For example:

• Espresso = 1 stamp
• Specialty coffee = 2 stamps
• Croissant = 1 stamp, but 5 stamps needed for a reward

Ideal for: Cafés, bakeries, fast food, ice-cream shops

2. Points Card — Flexibility for the More Demanding

The points card is more flexible than the stamp card. The customer earns points on purchases and can use them in two ways.

Cashback system: Points convert into euros. For example, you set 1 point = €0.01. The customer earns 500 points and has €5 of credit they can use on anything at your location. They choose when and how many points to redeem.

Product rewards: Points are exchanged for specific products. For example, 50 points = free dessert, 100 points = free main course. The customer picks what to use their points on.

Real-world example: A restaurant sets every €1 spent to earn 10 points. At 1 point = €0.01 that's a 10% cashback. The customer spends €50, earns 500 points = €5 of credit for the next visit.

Ideal for: Restaurants, retail, wellness, services

3. Discount Card — Reward Loyal Customers

The discount card automatically applies a percentage discount based on the customer's total spend. The more they spend with you, the higher the discount. It's a way to reward genuinely loyal customers.

Example setup:

• Spend €0–500 → Bronze tier → 5% off
• Spend €501–1,500 → Silver tier → 10% off
• Spend over €1,500 → Gold tier → 15% off

The customer doesn't have to calculate anything or ask about it. They just scan the card and the system automatically applies the discount for their tier. On the screen you see the current discount and how far they are from the next tier.

Ideal for: Restaurants with regular guests, shops, services with long-term clients

4. Gift Card — A New Revenue Stream

A gift card is prepaid credit that someone buys as a gift for someone else. It's a great way to acquire new customers and boost revenue, especially during the holidays.

How it works:

1. The customer fills in an online form — their name and the recipient's name
2. They come to your location and pay
3. The recipient gets an SMS with a link to the card
4. They save the card to Apple Wallet or Google Pay
5. On their visit, they simply pay from the credit on the card

You can also set a bonus on purchase. For example: the customer pays €50 but the card holds €55. That motivates people to buy at higher values.

Learn more about gift cards and seasonal strategies in the article Digital gift cards for hospitality and services.

Ideal for: Every type of business, holidays, birthdays, corporate gifts

Key takeaway

• Stamp card: simple, understandable collection system
• Points card: flexible cashback or product rewards
• Discount card: automatic discount for loyal customers
• Gift card: new revenue stream and customer acquisition

One Loyalty Program Across All Your Locations

If you have multiple locations on Storyous, you can link all of them to a single VEXiON loyalty program. That's a huge advantage over paper cards, which only work at one location.

Example: You have three cafés in Bratislava. The customer gets a coffee at the first one, earns a stamp. A week later they visit the second and earn another stamp. Once they have ten, they can claim the reward at any of your cafés.

Points, stamps, and discounts accumulate across all locations. The customer collects anywhere and spends anywhere. You have a centralized view of every customer and every location in one dashboard.

This is especially important for chains and franchises. The customer doesn't feel like they have to visit one specific location. They can visit any of them and still collect points.

Key takeaway

• One loyalty program for all your branches
• Customers collect and spend points at any location
• Centralized management and overview in one dashboard

VEXiON + Storyous vs. Paper Cards: Comparison

If you're still using paper cards, take a look at this comparison. The difference is dramatic.

Switching to digital cards saves not just time and money but also the environment. A single café can save thousands of paper cards per year. More on the eco-friendly approach in Digital cards for a greener planet.

Key takeaway

• The digital solution eliminates every drawback of paper
• Time savings for staff and customers
• Accurate customer data for better marketing

Benefits for Your Business: Why It's Worth It

For the Owner and Manager

No extra manual work: Your staff doesn't have to count stamps, check cards, or enter data. The system works entirely on its own. That means faster service and shorter waits for customers.

Accurate and valuable data: You know exactly who shops with you. You know that Mr. Novák comes every Monday and Wednesday for a cappuccino. That Mrs. Kováčová spends on average €12 per visit. That the Horváth family comes on Saturday afternoons. That information is a goldmine for your marketing.

More strategies for using that data in How to retain customers and grow revenue.

Modern and professional image: A digital loyalty program on the phone feels professional and modern. Customers appreciate that you're not fiddling with paper and stamps. You look like a progressive business that keeps up with the times.

No printing costs: Paper cards cost money. Printing, inventory, storage. With digital cards those costs are zero.

For Your Customers

Card always at hand: Their phone is always with them. They'll never say "I left the card at home" because the card is on the same phone they pay with.

Can't get lost: A paper card can be lost, destroyed, or forgotten. A digital card on the phone is safe.

Instant updates: After every payment the customer immediately sees the new status on the card. How many stamps, how many points, what the balance is. No "how many stamps do I actually have?" moments.

Easy access: Open Apple Wallet or Google Wallet, show the QR code. No digging in the wallet, no rummaging through a bag.

Key takeaway

• Automation saves time for both staff and customers
• Accurate data for targeted marketing and better decisions
• A modern approach that customers appreciate and expect

Who Is the Storyous Integration Right For?

Cafés

The "10th coffee free" stamp card is a classic that works. With automatic stamp crediting, staff have no extra work. Customers collect stamps and come back more often.

Restaurants

A points system or percentage discount for regular guests. You can combine with prepaid cards for loyal customers — e.g. "10 lunches upfront at a discount".

Bars and Pubs

Gift cards for celebrations, farewells, corporate events. A bonus on purchase (e.g. "pay €50, get €60") motivates higher values. Great for holidays and special occasions.

Fast Food and Bistros

Speed is crucial here. Scan the card in a second, add points, done. No queue slowdowns, no manual counting.

Bakeries and Pastry Shops

A stamp card for pastries or bakery goods. "Every 10th cake at 20% off" or "10 croissants = 1 free".

Key takeaway

• The integration works for any hospitality business on Storyous
• Quick processing that doesn't slow customers down
• Different card types for different needs and strategies

How to Get Started with the Storyous Integration: A Practical Guide

Setting up the integration is simple and can be done in 15–20 minutes. You don't need technical knowledge or special hardware.

What You Need to Start

1. An active Storyous account — if you already use Storyous, you're set
2. Merchant ID from Storyous — a unique code you receive from Storyous support
3. A VEXiON cards account — you create one at vexioncards.one in minutes

Setup Steps

Step 1: Get your Merchant ID Email support@storyous.com with: "Please send the Merchant ID for the VEXiON cards integration." You'll usually get a reply within a few business days.

Step 2: Create a VEXiON account If you don't have one, sign up at vexioncards.one. Fill in the business name, upload a logo, pick colors. Takes 5 minutes.

Step 3: Enter the Merchant ID In VEXiON settings, go to Integrations → Storyous and enter the Merchant ID you received.

Step 4: Pick locations A list of your Storyous locations appears. Select the ones you want to link to the loyalty program.

Step 5: Choose the card type Pick the type of loyalty program you want — stamp, points, discount, or gift cards. Set the rules (e.g. how many stamps for a reward).

Step 6: Print the QR code The system generates a QR code for customer sign-ups. Print it and put it somewhere visible — at the register, on tables, on the door.

Step 7: Train your staff Training takes about 5 minutes. Show staff how to scan a QR code from the customer's phone and what appears on the screen.

Key takeaway

• The whole setup takes 15–20 minutes
• No technical knowledge required
• The Merchant ID comes from Storyous support by email

Frequently Asked Questions

How much does the Storyous integration cost?

The integration is part of the standard VEXiON cards subscription, starting from €41/month. There are no extra fees for the Storyous connection itself.

Do I need any special hardware?

No. Storyous registers have a built-in scanner, or you can use our external USB scanner which is included in the subscription. Just scan the QR code on the customer's phone — no special devices needed.

How long does integration setup take?

The setup itself takes 15–20 minutes. The only thing you'll wait on is the Merchant ID from Storyous, which usually arrives within a single business day.

Can I have stamps and points at the same time?

Within a single integration you pick one type — stamps or points. We recommend a single simple program that customers can easily understand. Complex systems with multiple collection types tend to confuse customers.

Does it work across all my locations?

Yes. One loyalty program can be linked to all your Storyous locations. The customer collects points/stamps anywhere and can redeem rewards anywhere too.

What if the customer forgets their phone?

Without a phone, the digital card can't be used — the card lives on the phone. The customer just makes a regular purchase without the loyalty program and uses the card next time. In practice this rarely happens because people almost always have their phone with them.

Do I need to train staff?

Yes, but training takes about 5 minutes. The system is intuitive — just show staff how to scan the QR code and what appears on the screen. The rest is automatic.

What's the difference from the Dotykačka integration?

Functionally they're very similar — both enable an automatic loyalty program at the register. The difference is the POS system you use. If you have Dotykačka, see the Dotykačka integration. If you have OBERON, see the OBERON integration.

Can customers use the card without Apple/Google Wallet?

The card is primarily stored in Apple Wallet (iPhone) or Google Wallet (Android). If for some reason the customer can't use these wallets, they can save the QR code as an image or screenshot. But 95%+ of smartphones support these wallets.

How long does it take for the card to update?

Instantly. Right after payment, the card on the customer's phone updates in real time. They see the new stamp or point count within seconds.

Summary: Modernize Your Loyalty Program

Paper cards are the past. Customers lose them, staff forget to stamp them, records are inaccurate, and nobody has a handle on what's actually working.

With VEXiON cards and Storyous you have an automatic loyalty program that runs itself. The customer shows their phone, the system credits stamps, applies discounts, and updates the card. You have accurate customer data and can make better marketing decisions.

Setup takes 15–20 minutes. Staff training 5 minutes. And then everything runs automatically, day after day, without any extra work.

Got questions? Reach out:

📧 jakub@vexioncards.one

📱 +421 948 777 490

We'll gladly walk you through a demo, answer your questions, and help with setup. The first consultation is free.